A former boss, and owner of the business I worked at for 25 years gave all his managers a book on how to run a successful business. We were in discussion one day on a new program he wanted to implement, when it dawned on me that everything he said was opposite of what the book he had us read, so I asked have you read the book. No, was his answer. That is the day I just f**king gave up on any ideas coming out of his pea brain. The book really had some good ideas, but it seems that good ideas were the antithesis of how to run a profitable business. The company had been in business since 1929. The next year he sold the franchise because he was loosing money hand over fist.